Android
Billing & subscription
How can I cancel my subscription?
Users can only cancel a subscription in the settings of their Apple IDs, as we don't have access to your account and are not authorized to manage subs...
How do I get a refund?
Please make sure you've canceled your purchase: you can easily do so by following these instructions provided by Google Help . When you cancel a sub...
When does my subscription end?
Here is how you can check when your subscription ends: Go to your subscriptions on your Android device. Open the Google Play app. In the top right, ta...
Is my subscription auto-renewable? Can I purchase a program for a single period of use?
Currently, we do not offer single-period purchase options. All subscriptions are auto-renewable. Once you proceed with a purchase, you select a specif...
Login & Membership
How can I reset my password?
If you used your email and password to register in the app but forgot your password, please tap on the ‘Tap here’ hyperlink as shown in the following ...
How can I delete my account?
Here’s how you can delete your account: 1. Open the app. 2. Scroll down the main screen and tap ‘You.’ 3. Tap on your name. 4. Tap ‘My data’. 5. Choo...
I am under 13 y.o. Can I use it?
Our app is intended for users who have reached the minimum legal age. Therefore, we expect you will not use the product unless you are at least 16 or ...
How do I edit my profile information?
To update your profile details, follow these simple steps: Open the App and navigate to the 'You' tab; Tap on 'My Health & Cycle' ; Here, you can ...
How can I change my subscription period?
You can manage your subscription through Google by following these instructions . However, according to their procedure, a plan can only be upgraded ...
App's features & Workouts
How do I check my cycle history?
To check your cycle history, scroll down to the following chart: If you’d like to check all the cycles you’ve entered, simply press ‘See all.’ You can...
How do I edit my period duration?
To edit your period duration, tap ‘Edit period dates’ and check or uncheck the correct dates.
How do I edit my symptoms?
To edit your symptoms, just open the symptoms tab and choose whichever answers you’d like to edit. After that, tap ‘Analyze'.
How do I log my symptoms?
To log your symptoms, scroll down and tap on the plus sign (as shown below): You will be taken to the questionnaire, where you can log your symptoms. ...
How does the application work?
Femia is an easy-to-use cycle tracker for every woman, with a built-in ovulation calculator and a fertility calendar. It is an innovative and simple a...
How do I log my period?
To log your period, please tap ‘Log period’ and choose the dates when you were menstruating:
Technical issues & Troubleshooting
How do I turn on/off notifications?
To turn on notifications, first go to the settings on your Android device and tap ‘Notifications,’ as shown below: Next, find the Femia app and enable...
The app won’t load
There are several steps you can take to fix this issue: Try deleting the app and downloading it again. Check if your internet connection is stable. P...
Legal
Which data does Femia store and why?
When you start using the product, or during the course of using it, we may collect the following personal information: Name, Email address, Birth year...
Does Femia store my payment data?
Please be assured that we do not store your payment credentials in our internal systems. External payment service providers like PayPal take care of a...
How can I delete my information from the app?
Here’s how you can delete your account: 1. Open the app. 2. Go to the 'You' tab. 3. Tap on your name. 4. Tap ‘My data’. 5. Choose ‘Delete account and...
Terms of Use
Please find our Terms of Use policy at the following link .
Privacy Notice
Please find our Privacy Notice at the following link .
Other
What is the menstrual cycle?
There are four main phases of the menstrual cycle: menstruation the follicular phase ovulation the luteal phase. Menstruation Menstruation is the elim...
Could I be pregnant?
We highly recommend you take a pregnancy test to find out if you’re pregnant or not: to receive the most precise results, it's recommended to take it ...
Why is my period late?
Menstruation cycle length may slightly vary and that’s considered normal, especially if you started having periods less than two years ago. Any variat...
I have weird discharge. What should I do?
Unfortunately, we cannot provide any medical consultations, as that would never be as helpful as the advice you get during a visit to a doctor. As th...
How do I get pregnant?
If you wish to become pregnant, you should be having sex regularly. Your chances of getting pregnant will increase if you have sex either close to or ...
Unsubscribe from emails
If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...