iOS
Billing & subscription
When does my subscription end?
Here is how you can check when your subscription ends: Go to your phone settings. Tap your name (Apple ID settings). Tap Subscriptions. Find the Femia...
How do I get a refund?
As stated in our Subscription Terms, if you purchased your subscription through the App Store and are eligible for a refund, you must request it direc...
Is my subscription auto-renewable? Can I purchase a program for a single period of use?
Currently, we do not offer single-period purchase options. All subscriptions are auto-renewable. Once you proceed with a purchase, you select a specif...
How can I cancel my subscription?
Users can only cancel a subscription in the settings of their Apple IDs, as we don't have access to your account and are not authorized to manage subs...
Why can’t I find my subscription in the App Store?
There are a few reasons why your subscription might not appear in the App Store: Different email address : If you have multiple Apple IDs, try logging...
Login & Membership
I am under 13 y.o. Can I use it?
Our app is intended for users who have reached the minimum legal age. Therefore, we expect you will not use the product unless you are at least 16 or ...
How can I change my subscription period?
You can manage your subscription plan in your Apple ID settings ; however, according to the App Store procedures, it can only be changed to a new one...
How can I delete my account?
Here’s how you can delete your account: Open the app. Scroll down the main screen and tap ‘You.' 3. Tap on your name. 4. Tap ‘My data.’ 5. Choose ‘D...
How do I edit my profile information?
To edit your profile information, please follow these steps: 1. Open the App and navigate to the 'You' tab: Tap on 'My Health & Cycle' . Here,...
How can I reset my password?
If you used your email and password to register in the app but forgot your password, please tap on the ‘Tap here’ hyperlink as shown in the following ...
App's features & Workouts
How do I check my cycle history?
To check your cycle history, scroll down to the following chart: If you’d like to check all the cycles you’ve entered, simply press ‘See all.’ You can...
How do I edit my period duration?
To edit your period duration, tap ‘Edit period dates’ and check or uncheck the correct dates.
How do I edit my symptoms?
To edit your symptoms, just open the symptoms tab and choose whichever answers you’d like to edit. After that, tap ‘Analyse symptoms.’
How do I log my symptoms?
To log your symptoms, scroll down and tap on the plus sign (as shown below): You will be taken to the questionnaire, where you can log your symptoms. ...
How does the application work?
Femia is an easy-to-use cycle tracker for every woman, with a built-in ovulation calculator and a fertility calendar. It is an innovative and simple a...
How do I log my period?
To log your period, please tap ‘Log period’ and choose the dates when you were menstruating:
Technical issues & Troubleshooting
The app won’t load
There are several steps you can take to fix this issue: Try deleting the app and downloading it again. Check if your internet connection is stable. P...
How do I turn on/off notifications?
To turn on notifications, first go to Settings on your Apple device and tap ‘Notifications’: Next, find the Femia app and enable notifications for the...
Legal
Does Femia store my payment data?
Please be assured that we do not store your payment credentials in our internal systems. External payment service providers like PayPal take care of a...
Which data does Femia store and why?
When you start using the product, or during the course of using it, we may collect the following personal information: Name, Email address, Birth year...
Privacy Notice
Please find our Privacy Notice at the following link .
Terms of Use
Please find our Terms of Use policy at the following link .
How to delete my information from the app?
Here’s how you can delete your account: Open the app. Scroll down the main screen and tap ‘You.’ 3. Tap on your name. 4. Tap ‘My data’. 5. Choose ‘De...
Other
I have weird discharge. What should I do?
Unfortunately, we cannot provide any medical consultations, as that would never be as helpful as the advice you get during a visit to a doctor. As th...
How do I get pregnant?
If you wish to become pregnant, you should be having sex regularly. Your chances of getting pregnant will increase if you have sex either close to or ...
Why is my period late?
Menstruation cycle length may slightly vary and that’s considered normal, especially if you started having periods less than two years ago. Any variat...
Could I be pregnant?
We highly recommend you take a pregnancy test to find out if you’re pregnant or not: to receive the most precise results, it's recommended to take it ...
What is the menstrual cycle?
There are four main phases of the menstrual cycle: menstruation the follicular phase ovulation the luteal phase. Menstruation Menstruation is the elim...
Unsubscribe from emails
If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...